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Managing Debt

Who to contact in a crisis

If you or someone you know is in immediate danger of serious harm (for example, if someone has taken an overdose) call 999 for an ambulance immediately. If there is a risk of physical violence, or if the person is at risk of self-harm or of causing harm to someone else, it may be necessary to contact the police.

If you are receiving treatment from your local Community Mental Health Team (CHMT) for mental ill health you will have the phone number of your local Crisis Resolution and Home Treatment Team (CHRT) in your care plan (if you have one).


For people without a care plan, or if you can't find it:

  • Telephone your GP surgery and ask for an emergency appointment. If you phone and the surgery is closed there should be a recorded message giving you an emergency contact number to call.

  • Telephone your mental health worker or care co-ordinator if you have one.

  • Go to the accident and emergency department at your local hospital if there has been an injury or another physical health problem.

A confidential and anonymous service available to anyone registered with a North Yorkshire GP. It is open from Monday to Thursday, 5pm to 8.30am and on Fridays from 4.30pm. The helpline is open 24 hours on Saturday and Sunday.
Tel: 0333 0000 309

Open 24 hours a day, 365 days a year. If you need a response immediately it's best to call them by telephone. Calls are free.
Tel: 116 123

If you want to call someone to talk about how you feel or how you deal with someone else's behaviour, you could contact NHS 111. The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Tel: 111
Textphone: 18001 111

Suicide Prevention

If you or someone you know are contemplating suicide it is important to speak to someone right away. Below are some helplines specifically designed for suicide prevention:

Tel: 0800 58 58 58 (5pm to midnight)

Tel: 0300 1020 505 (8am to midnight)

Tel: 0800 068 41 41 (9am to midnight)
Text: 07860 039967

Text Shout to 85258

Text “YM” to 85258

A life is lost through suicide every two hours in the UK but suicidal thoughts and feelings affect thousands of us every single day. The #TalkSuicide campaign has been created by the Humber, Coast and Vale Health and Care Partnership to reduce the stigma around talking about suicide by raising awareness of free suicide prevention training available from the Zero Suicide Alliance.
Tel: 01482 389235

If you are really struggling to cope, or feel overwhelmed by difficult feelings during Covid-19, then reach out for professional help. Every Mind Matters have a comprehensive range of support guides and directories.

Tel: 07908 537541     


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