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Managing Debt

Managing Debt

Free debt advice service helping people with debt problems take back control of their finances

Tel: 0800 138 1111           

Provides free and independent debt advice over the phone and online

Tel: 0808 808 4000         

Specialist debt advisers there to support you with all things debt related 

Tel: 0808 278 7900 

This is a pilot where creditors, private and public sector can refer struggling/vulnerable clients straight through to a regulated debt advisor on the phone. The phone line is staffed by CitA & StepChange debt advisors and may release a bit of capacity for local debt advice partners. 

One point of entry for money and pension guidance and support (partnership of the Money Advice Service, Pension Wise and The Pensions Advisory Service). 

MaPS free and flexible nine-week plan will help you build your confidence to manage your money.

A free network for all front line staff that have general conversations with customers about money.  This provides training and a space to share best practice and ideas

Borrowing Money & Avoiding Loan Sharks

The leading community owned organisation for financial services offering services that cater for all people and enterprises
Tel: 03 03 03 000 10

Investigates and prosecutes illegal money lenders and provides support for borrowers

Tel: 0300 555 2222

Check the status of a lender

Tel: 08000 111 6786


Report an illegal lender or loan shark

Tel: 0808 223 1133

Employment and Redundancy

Support for finding employment and making benefit claims
Tel: 0800 169 0190 

Provides information, advice and guidance to help you make decisions on learning, training and work

Tel: 0800 100 900

Advice and support on anything work-related

Tel: 0808 278 7900

Information and support on your redundancy rights

Tel: 0300 123 1100


Everything you need to know about benefits

Particularly useful for understanding Universal Credit

Information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran

Tel: 0300 3031 598

Help to Claim advisers can help you with the early stages of your Universal Credit claim

Tel: 0800 144 8 444

Info on Council Tax, Council Tax discounts, housing benefits and what happens with overpayments

Tel: 01653 600666


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